So, on Wednesday I made a visit to the local Whole Foods in Tustin to pick up a few things. I love the experience that each Whole Foods delivers but this store is the most mind-blowing one I have ever stepped foot in.
I never thought I would say it but I must confess. I now have Whole Foods envy. How lucky are the people that get to shop here whenever they want.
Aside from the fact that it is a 68,000 square feet spectacle, I saw something that I had yet to see before — a special section where customers can sit down and consult one-on-one with a Healthy Eating Specialist. All for free.
Several weeks ago, I profiled Whole Foods’ new Health Starts Here initiative and have been in constant conversation with many different store managers trying to get the inside scoop — do employees like it or not (in particular, those who work in the meat department), how are they going to roll it out, what are the internal training programs, etc.
One piece of feedback that I kept hearing was that there would be in-store training for customers on the program to answer their every question. Read more »